FAQ
FAQs
WILL THESE OILS BREAK ME OUT?
Our face and body oils are carefully formulated to be noncomedogenic, meaning they are designed not to block/clog pores. All oils range from 0-5 on the comedogenic scale, with lower numbers indicating a lower likelihood of causing breakouts. For example, argan oil, sunflower oil, and safflower oil all score a 0 on the scale, making them ideal for even the most sensitive skin types. We only use oils with a 0 rating on the comedogenic scale in our face and body oils. This is what makes our oils light and absorbent, without leaving a greasy residue. These oils are perfect for nourishing and balancing your skin without clogging pores or causing breakouts.
*Please Note: These are special oils, not cooking oils. Using cooking oils with sensitive skin can cause breakout/skin irritation.
SHIPPING
Please allow 2 -5 business days for your order to be processed and shipped. If an order is placed after 5pm (CT) on any weekday, business day 1 is considered the following business day. Once your order is fulfilled and shipped, you will then receive an email confirmation with your tracking information.
DIDN'T RECEIVE YOUR PACKAGE?
If your order shows as 'delivered' but you have not received it, we kindly ask that you file a claim directly with USPS to begin the process of locating your package. We also recommend checking with any common areas like a front desk or mailroom, as sometimes packages are placed there for safekeeping by USPS.
Please note that all packages are insured up to $100, which will help you in resolving the matter through USPS. Orders cannot be resent without followthrough of the proper claims process.
If you have any questions or concerns, please don’t hesitate to reach out to us. We are here to help and truly appreciate your understanding as we work through this process together.
PACKAGE RETURNED TO US?
We want to ensure your order reaches you safely, so please double-check your shipping address at checkout. If our system suggests that the address provided needs adjustment, we will always reach out to confirm any edits before sending your order and updating it in our system. However, if an order is returned to YaaDaa Beauty due to an incorrect address that the customer has provided, we will then refund your order once we are in possession of the order. At which point you can reorder with the correct address. Thank you for your understanding!
DID YOU SUBMIT THE WRONG ADDRESS & IT WAS DELIVERED TO THAT ADDRESS?
Please double-check your shipping address before completing your order. If the wrong address is entered at checkout and the package is delivered to that address, we are unable to resend it to the correct location. At which point we advise you reach out to USPS. Once packages leave our possession, USPS is responsible for lost/damaged/misplaced packages. It is the customer's responsibility to ensure the address is accurate at the time of purchase. However, if the system sends the package with the original inaccurate address back to us, we will update the incorrect address to the new address provided and resend it in the mail within 3-5 business days (1 time reshipment courtesy).
RETURNS/EXCHANGES
We do not accept returns, exchanges and/or cancellations. All sales are final. If we have placed the wrong items in your package, please email us a photo of the items you received. We will then correct your order within 1-2 business days.
*PLEASE NOTE*
Results and product efficacy may vary per customer, as skin types and conditions are never the same. Our products are not FDA approved. For medical concerns of any kind, please consult a doctor. These products are safe for people ages 3+. If irritation or rash occurs, immediately discontinue use.
CONTACT US
customerservice@yaadaabeauty.com
Please allow up to 2 business days for an email response. For quicker assistance, kindly include your order number in your email!
Let customers speak for us
I started using this product for my alopecia areata. Within a month I started noticing results, hair starting growing on the area that was affected. Thank you YaadaaBeauty for this masterpiece.
For those of you looking at the reviews (like I did) hoping someone would mention alopecia, trust me when I say THIS STUFF WORKS. Oh, and the sample of the floral body oil is delicious — definitely ordering next time as well!
First off, the packaging & presentation of everything was amazing!
Then, I actually start to use the product and it feels so natural!!
I feel like it is what my skin truly needs. Plus, it only takes such a small amount to make a huge difference, so I’m super happy that it’s going to last me a long time. 5 stars, thank you!
I will say, I originally purchased this for my daughter who was 6 months at the time. She gets attacked by mosquitoes and her bites swell up extremely bad/blister. This is a great alternative and not as bad on the skin as bug spray. Highly recommend and smells great! My daughter is 2 now and we still use it on her. A little serum goes a long way!
I have only been using this product for maybe 3 weeks and I can say I have already noticed a difference. I plan on having a girls night party with a gift exchange of your favorite items and plan to bring this serum + Beautiful face serum as my gift to introduce more friends to Yaadaa. Such great products!
This is one product I fully stand behind. It has helped me clear my hormonal acne while pregnant & the ONLY thing that has helped my husbands face. I have been purchasing this for 3 years now & probably am on my 10th bottle or so (my husband and I share it & just stocked up on Black Friday). I recommend this to all my pregnant girlies and highly recommend if you are stumped from trying so many other products! Give this a try. You wont be disappointed!
The Aroma is absolutely calming! Its light but fragrant, I will definitely be repurchasing
This oil is amazing I have oily and dry skin but this leaves my face feeling so good. I also had a rash on my arm and with the tree tea oil it has gone away
This oil is so moisturizing, without being greasy. It is perfect for hydrating my face, with no irritation. The scent is very light. The bottle is so pretty too. I really love this product.
I've been purchasing these products for over a year. I love them all and plan to continue purchasing for years to come. I also appreciate the professionalism and excellent customer service. Muchas gracias, Salam!
This oil I incorporated as part of my skin care. Applying on my face as well as my neck chest and hands.It looks more hydrated and gives a youthful glow.Never feeling greasy.
I can't say enough about the Beautiful Skin!!! I've been using it for about 6 months now and I've noticed a tremendous difference in my skin. Glowing and smooth. Also , customer service is amazing! My products arrived in a timely matter and all my questions were answered! I highly recommend!!! Thank you very much!!!
I’ve been using the Beautiful Skin oil and have also started to use the Anti-Aging Serum and I must say my skin is loving them both. I use the Beautiful Skin during the day and the Anti-Aging Serum at night. Oh happy day!!! Loving the products and the results.
I purchased a second bottle of this amazing oil. Seen results with my first oil purchased. finally have my baby hairs back. As well as growth on my eyebrow that was missing a section of growth. So in love with the results.
