FAQ

  • FAQs

    SHIPPING

    Please allow 2 -5 business days for your order to be processed and shipped. If an order is placed after 5pm (CT) on any weekday, business day 1 is considered the following business day. Once your order is fulfilled and shipped, you will then receive an email confirmation with your tracking information.

    In the event that your order is lost in the mail (7+ days from the day your package was shipped), please send us a screenshot/photo of your tracking information. We will then file a claim with our shipping provider (USPS). We will verify with you that we have received your missing package information. Please allow us the following 2 business days to either locate or reship your package.

  • RETURNS AND EXCHANGES

    We are not accepting any returns, exchanges and/or cancelations. All sales are final. If your order is incorrect, please send us a photo of the items you have received. We will then correct your order within 1-2 business days.

     

    *PLEASE NOTE*

    Results and product efficacy may vary per customer, as skin types and conditions are never the same. Our products are not FDA approved. For medical concerns of any kind, please consult a doctor. These products are safe for people ages 5+. If irritation or rash occurs, immediately discontinue use.

  • CONTACT US

    customerservice@yaadaabeauty.com

    612-456-2497